Privacy Policy

UNISCOPE

Owned and operated by: AMSEL GOLD (Sole Proprietorship)

Proprietor: PON BUVANESHWARAN

Registered office: No. 8, Selva Nagar, Eetti Theru, Mettuppatti, Pudukkottai, Tamil Nadu, India – 622303

Email: support@uniscope.in

Website: https://www.uniscope.in/

This Privacy Policy explains how Uniscope (“Uniscope”, “we”, “our”, or “us”) collects, uses, stores, shares, protects, and otherwise processes Personal Data when you access or use the Uniscope website, mobile application, communication tools, mentor marketplace, and related services (collectively, the “Platform”).

UNISCOPE is a technology platform owned and operated by AMSEL GOLD (bearing GSTIN: 33CRHPP4257Q1Z3), a sole proprietorship concern of Pon Buvaneshwaran, incorporated and validly existing under the laws of India, and it’s Subsidiary operating under the trade name “UNISCOPE”.

Uniscope is a student discovery and guidance platform designed to help students and prospective students discover educational institutions and connect with verified current students and alumni who may share their personal, first-hand experiences of those institutions.

Uniscope also enables eligible current students and alumni to provide ratings, reviews, and other experience-based feedback regarding institutions they currently attend or have previously attended. Such ratings and feedback are intended to provide prospective students with an additional reference point and a general understanding of the experiences reported by members of the student community.

Ratings, reviews, opinions, and other user-generated information reflect the individual experiences and views of the respective users and do not constitute statements, representations, recommendations, endorsements, rankings, or guarantees by Uniscope regarding any institution, course, faculty member, programme, placement outcome, facilities, academic quality, or other aspect of an institution.

Uniscope does not represent or warrant that every rating, review, or user-generated statement is complete, current, accurate, objective, or representative of the experience of all students. Experiences may differ between individuals, programmes, departments, campuses, academic years, and locations. Users should independently verify material information with the relevant institution or other authoritative sources before making educational, financial, or career decisions.

Uniscope may apply verification, moderation, reporting, and other reasonable measures to maintain the integrity and safety of ratings and reviews, in accordance with its Terms and Conditions, Community Guidelines, Privacy Policy, and applicable law.

By registering, clicking an acceptance button, booking or providing a Session, accessing the Platform, or otherwise using a Uniscope service, you agree to these Terms, the Privacy Policy, Refund and Cancellation Policy, Community Guidelines, and other policies incorporated into these Terms. If you do not agree to these Terms, you must not access, register for, or use the Platform.

2.1 Uniscope will process Personal Data in accordance with Applicable Law, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”) and applicable rules, regulations, notifications, and other legal requirements applicable to Uniscope from time to time.

2.2 Third-party service providers processing Personal Data on behalf of Uniscope may act as Data Processors, while certain third parties may process Personal Data under their own independent legal responsibilities.

2.3 Where consent is required under Applicable Law, Uniscope will provide an appropriate notice and obtain consent through a clear and appropriate mechanism. Where Applicable Law permits processing without consent, Uniscope may process Personal Data on the applicable lawful basis or permitted use.

2.4 The specific basis and manner of processing may depend on the service being used, the nature of the Personal Data, and the requirements of Applicable Law applicable to that processing activity.

3.1 This Privacy Policy applies to all Aspirants, Mentors, visitors, and other Users who access or use the Uniscope Platform.

3.2 It applies to Personal Data collected or processed through the Uniscope website, mobile application, in-app messaging and calling features, Session bookings, payments and payouts, Mentor verification, ratings and reviews, support and reporting channels, and other interactions with the Platform.

3.3 This Policy should be read together with Uniscope’s Terms and Conditions, Refund and Cancellation Policy, and Community Guidelines, as applicable to the services used by the User.

4.1 Depending on your role and the services you use, Uniscope may process the following categories of Personal Data:

5.1 Uniscope may collect Personal Data directly from you when you:

• Register for an account;
• Create or update your profile;
• Apply to become a Mentor;
• Submit Mentor verification documents;
• Book or provide a Session;
• Make or receive a payment or payout;
• Communicate through the Platform;
• Submit ratings, reviews, or feedback;
• Contact customer support;
• Submit a report, complaint, or grievance; or
• Otherwise provide information while using the Platform.

5.2 Uniscope may also receive Personal Data from authorized service providers or other lawful sources where reasonably necessary for:

• Mentor or identity verification;
• Payment processing and payouts;
• Security and fraud prevention;
• Platform safety and moderation;
• Legal and regulatory compliance; or
• Other legitimate Platform operations.

Uniscope may collect and use Personal Data for the following purposes:

• Verify User Accounts – To create, authenticate, verify, and maintain User accounts.
• Verify Mentors– To verify a Mentor’s identity and current or previous association with an Institution.
• Facilitate User Connections – To help Aspirants discover, match with, and communicate with relevant Mentors.
• Provide Platform Services – To facilitate Sessions, bookings, payments, ratings, reviews, and other Platform features.
• Improve Platform Functionality – To maintain, troubleshoot, analyse, develop, and improve the Platform and its features.
• Personalise User Experience – To provide relevant Mentor discovery, recommendations, preferences, and other personalised Platform experiences.
• Provide Customer Support – To respond to questions, complaints, requests, reports, and other support communications.
• Monitor Compliance – To monitor compliance with the Terms and Conditions, Community Guidelines, Privacy Policy, and other Platform policies.
• Investigate Misuse and Fraud – To detect, investigate, prevent, and address fraud, impersonation, abuse, manipulation, and other misuse of the Platform.
• Protect Users and Platform Security – To maintain the safety, security, integrity, and reliability of Users and the Platform.
• Process Payments and Payouts – To facilitate transactions, refunds, Mentor payouts, payment verification, and related financial processes.
• Comply with Legal Requirements – To comply with applicable laws, regulations, legal proceedings, government directions, and lawful requests.
• Enforce Legal Rights – To establish, exercise, protect, or defend the legal rights and interests of Uniscope, its Users, or other relevant parties.

7.1 Where consent is required under Applicable Law, Uniscope will provide a clear notice describing the Personal Data to be processed and the specific purposes for which it will be processed.

7.2 Where Applicable Law permits Personal Data to be processed without consent, Uniscope may process such Personal Data on the applicable lawful basis or permitted legitimate use.

7.3 Where applicable, Users may withdraw consent through the mechanisms provided by Uniscope and may exercise their available rights in accordance with this Privacy Policy and Applicable Law.

7.4 Withdrawal of consent will not affect the lawfulness of processing carried out before such withdrawal.

7.5 Withdrawal of consent does not require Uniscope to delete Personal Data where continued retention or processing is required or permitted under Applicable Law, including for legal compliance, security, fraud prevention, dispute resolution, or other lawful purposes.

8.1 To become a Mentor on Uniscope, a User may be required to provide valid documentation or other reliable evidence establishing their current or previous association with the Institution they claim to represent. Such documentation may include, without limitation:

• Institution-issued identity card;
• Admission letter;
• Enrolment or registration certificate;
• Degree or graduation certificate;
• Official student-portal or institutional records; or
• Any other document or evidence reasonably accepted by Uniscope for verification purposes.

8.2 Uniscope may manually review and verify the submitted information and supporting documentation to determine whether the User has a genuine current or former association with the stated Institution. Uniscope may use additional verification methods or sources where reasonably necessary to confirm the information provided.

8.3 Successful verification confirms, to the extent reasonably established through Uniscope’s verification process, the User’s claimed association with the Institution. Verification does not constitute or imply any certification, endorsement, recommendation, or guarantee by Uniscope regarding the Mentor’s character, conduct, competence, academic performance, professional qualifications, employment, opinions, or future behaviour.

8.4 Mentors must ensure that all information and documents submitted for verification are genuine, accurate, current, complete, and unaltered. A User must not submit forged, fabricated, manipulated, misleading, or fraudulent documentation or information.

8.5 Uniscope may reject a verification request where the submitted information or documentation is incomplete, inconsistent, suspicious, expired, unverifiable, or otherwise insufficient to establish the claimed association with the Institution.

8.6 Uniscope may require a Mentor to undergo re-verification where reasonably necessary, including where the Mentor changes Institution, graduates, changes academic status, provides updated information, or where Uniscope has reason to believe that previously verified information may no longer be accurate or reliable.

8.7 Uniscope may suspend, restrict, or revoke a Mentor’s verification status or account where verification information is found to be false, misleading, fraudulent, outdated, or unverifiable, or where such action is reasonably necessary for the safety and integrity of the Platform or to comply with Applicable Law.

8.8 Where Uniscope reasonably believes that forged, fraudulent, or otherwise unlawful documents or information have been submitted, it may take appropriate action, including suspension or termination of the account and, where required or legally permitted, reporting the matter to the relevant Institution, competent authority, law-enforcement agency, or other appropriate body.

8.9 Verification documents and other information submitted for the verification process (“Verification Material”) are not intended to be publicly displayed on the Platform.

8.10 Uniscope will collect, use, store, retain, disclose, and otherwise process Verification Material in accordance with its Privacy Policy and Applicable Law, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”), applicable rules and regulations, and other applicable information-technology and data-protection requirements.

8.11 Uniscope will implement reasonable technical and organisational safeguards appropriate to the nature of Verification Material to protect it against unauthorised access, disclosure, alteration, loss, misuse, or other unlawful processing, subject to the requirements of Applicable Law.

9.1 Mentors may use a platform-provided or self-selected display name or alias on their public profile instead of displaying their legal name. This alias is a privacy feature. The use of an alias is intended to protect Mentor privacy and encourage open and genuine sharing of experiences.

9.2 Uniscope may retain and process the Mentor’s verified legal identity and related information internally for purposes including verification, Platform safety, fraud prevention, payments, compliance, dispute resolution, and other lawful purposes.

9.3 A Mentor’s legal identity, verification documents, personal contact details, or other non-public personal information will not be publicly displayed through the Platform, except where the Mentor has expressly chosen to disclose such information or disclosure is required or permitted by Applicable Law.

9.4 Users must not attempt to identify, trace, expose, publish, share, or otherwise disclose the real identity or private contact information of another User without their consent or lawful authority. Any such conduct may result in content removal, suspension, termination of the account, or other action under Uniscope’s policies and Applicable Law.

10.1 Aspirants may be required to provide information such as their name, gender, state and city, academic qualification, current educational status, field or stream of interest, career goals, and preferred languages to create and use their Uniscope profile.

10.2 The information provided by an Aspirant may be used to personalise the Platform experience, including Mentor discovery, recommendations, communication, Session-related services, safety, fraud prevention, and other legitimate Platform operations.

10.3 Aspirants are responsible for ensuring that the information provided in their profile is accurate, current, and not misleading. Aspirants may update or modify their profile information through the Platform, subject to applicable feature and verification requirements.

10.4 The collection, use, storage, disclosure, and protection of Aspirant information will be governed by Uniscope’s Privacy Policy and Applicable Law, including the Digital Personal Data Protection Act, 2023.

11.1 Where enabled, Uniscope’s built-in chat and calling features allow Users to communicate without requiring them to exchange personal telephone numbers or other direct contact details. Users should use these features responsibly and should not pressure or require another User to move communications outside the Platform.

11.2 Users must not:

• Share passwords, OTPs, financial credentials, or unnecessary identity documents.
• Request or disclose sensitive personal information without a legitimate reason.
• Use the communication features for harassment, threats, stalking, sexual misconduct, fraud, spam, or any unlawful activity.
• Pressure another User to disclose their real identity, personal contact details, or other private information.
• Attempt to bypass Uniscope’s payment, safety, verification, or communication systems.

11.3 Users must not capture, screenshot, screen-record, copy, reproduce, publish, or distribute private conversations, calls, profiles, or personal information obtained through Uniscope without the consent of the relevant person, except where such action is required or expressly permitted by Applicable Law.

11.4 Accepting or participating in a call through Uniscope does not, by itself, constitute consent to the recording of the call, screen recording, photography, screenshotting, or any other capture or reproduction of the conversation or content displayed during the call.

11.5 Uniscope may investigate reports relating to communications and may access, preserve, or disclose relevant information where reasonably necessary for safety, security, fraud prevention, dispute resolution, or compliance with Applicable Law.

12.1 Users retain ownership of the User Content they submit or upload to Uniscope.

12.2 By submitting User Content, Users permit Uniscope to host, store, display, format, transmit, moderate, secure, and otherwise process such content as reasonably necessary to provide, operate, maintain, improve, and protect the Platform, subject to the Terms, this Privacy Policy, the User’s privacy choices, and Applicable Law.

12.3 User Content may include ratings, reviews, feedback, biographies, photographs, audio, video, messages, and other content submitted through the Platform.

12.4 Ratings and reviews are intended to provide prospective students with additional insight into an Institution and represent the individual experiences and opinions of the respective Users. They do not constitute endorsements, rankings, recommendations, or guarantees by Uniscope.

12.5 Uniscope may review, moderate, restrict, remove, or limit the visibility of User Content where reasonably necessary to enforce Platform policies, protect Users, prevent misuse, address privacy or intellectual-property concerns, comply with Applicable Law, or maintain the safety and integrity of the Platform.

12.6 Users are responsible for ensuring that the User Content they submit is lawful and does not knowingly infringe the privacy, confidentiality, intellectual-property, or other rights of another person or entity.

13.1 Where paid Sessions or other paid services are offered, the applicable Session fee, platform fees, taxes, payment-processing charges, and any other applicable charges will be displayed to the User before payment is completed.

13.2 Payments may be processed through third-party payment gateways or other authorised payment providers. Users must provide accurate payment information and comply with the applicable terms of the payment provider.

13.3 Mentors may be required to complete identity, banking, tax, or other verification before becoming eligible to receive payouts. Payouts will be processed in accordance with Uniscope’s applicable payout schedule and policies.

13.4 Uniscope may delay, suspend, withhold, or adjust a payout where reasonably necessary due to fraud or security checks, disputes, refunds, cancellation, suspected policy violations, incomplete verification, legal requirements, or payment-provider restrictions.

13.5 Mentors are responsible for any taxes, fees, or other statutory obligations arising from amounts received through Uniscope, except where Uniscope is required by Applicable Law to deduct, withhold, collect, or remit such amounts.

13.6 Users must not attempt to bypass Uniscope’s payment system or arrange payments outside the Platform for services offered through Uniscope, where doing so is intended to avoid applicable Platform fees, safeguards, or policies.

14.1 Uniscope may use third-party service providers for payment processing, hosting, communications, analytics, security, customer support, infrastructure, and other Platform functions.

14.2 Where a third-party provider processes Personal Data on behalf of Uniscope, Uniscope will maintain appropriate contractual and legal arrangements in accordance with Applicable Law.

14.3 Uniscope will share Personal Data with third-party providers only to the extent reasonably necessary for the relevant service, Platform operation, security, compliance, or other purposes described in this Privacy Policy and permitted by Applicable Law.

15.1 Uniscope may use cookies, Software Development Kits (SDKs), pixels, logs, and similar technologies to:

• Keep the Platform functional and secure;
• Remember User preferences and settings;
• Understand how Users interact with the Platform;
• Monitor and maintain Platform security;
• Diagnose technical issues and errors;
• Analyse Platform performance and usage; and
• Improve and develop Platform features and services.

15.2 Where required by Applicable Law, Uniscope will provide appropriate notice and obtain consent before using non-essential cookies or similar technologies.

15.3 Users may be able to manage or disable certain cookies and similar technologies through their browser, device, or Platform settings. Disabling technologies that are necessary for Platform functionality may affect the availability or performance of certain features.

Uniscope may send essential communications relating to accounts, security, bookings, Sessions, transactions, support, and legal or policy changes.

Marketing and promotional communications will be sent in accordance with Applicable Law and applicable consent requirements. Users may opt out through available unsubscribe or preference controls. Opting out of marketing does not prevent essential service, security, transactional, or legal communications.

Uniscope may disclose or preserve Personal Data where required or permitted by Applicable Law, including in response to lawful notices, court orders, government directions, competent-authority requests, fraud investigations, security incidents, or protection of legal rights.

Uniscope does not publicly display Mentor verification documents merely because they are submitted.

18.1 Uniscope’s collection, use, storage, disclosure, and other processing of Personal Data is governed by its Privacy Policy and Applicable Law, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”) and applicable rules, regulations, and notifications.

18.2 Third-party service providers processing Personal Data on behalf of Uniscope may act as Data Processors, subject to appropriate contractual and legal requirements.

18.3 Uniscope will implement appropriate privacy notices, consent mechanisms where required, security safeguards, retention and deletion practices, grievance mechanisms, and other measures applicable to its processing activities under Applicable Law.

18.4 Users should refer to the Privacy Policy for details regarding the Personal Data collected by Uniscope, the purposes of processing, data sharing, retention, security measures, and the rights and choices available to Users.

19.1 Uniscope will retain Personal Data only for as long as reasonably necessary to fulfil the purposes for which it was collected or where retention is required or permitted by Applicable Law.

19.2 Certain information, including Mentor verification records, payment and payout records, fraud-prevention records, dispute records, tax records, security logs, and records required for legal compliance, may need to be retained for longer periods.

19.3 When Personal Data is no longer required and there is no lawful basis or obligation for continued retention, Uniscope will securely delete or anonymise the information in accordance with its applicable retention and deletion procedures.

19.4 Deletion of an account does not necessarily result in immediate deletion of all Personal Data where continued retention is required or permitted by Applicable Law.

20.1 Subject to Applicable Law and the rights and mechanisms applicable to Uniscope from time to time, Users may have the following rights in relation to their Personal Data:

• Right to Access – To request information about the Personal Data processed by Uniscope and, where applicable, information relating to such processing.
• Right to Correction – To request correction or updating of inaccurate or incomplete Personal Data.
• Right to Erasure – To request deletion of Personal Data where such deletion is available under Applicable Law.
• Right to Withdraw Consent – Where processing is based on consent, to withdraw such consent through the mechanisms provided by Uniscope.
• Right to Grievance Redressal– To raise concerns or complaints regarding the processing of Personal Data through Uniscope’s designated grievance mechanism.
• Other Rights – To exercise any other rights that may be available under Applicable Law from time to time.

20.2 Users may submit requests or grievances through the contact details provided in this Privacy Policy.

20.3 Uniscope may verify the identity of the person making a request before processing it, particularly where the request involves access, correction, deletion, or disclosure of Personal Data.

20.4 Requests may be subject to applicable legal limitations, exceptions, verification requirements, and lawful retention obligations. Uniscope may retain or continue processing Personal Data where required or permitted by Applicable Law.

20.5 Uniscope will process and respond to valid requests within the timeframes and in the manner required by Applicable Law.

The DPDP Act defines a child as a person who has not completed eighteen (18) years. Uniscope does not permit individuals under eighteen (18) years of age to use the Platform. Accordingly, Uniscope does not intentionally offer its services to or knowingly collect Personal Data from individuals under eighteen (18) years of age.

Parents or lawful guardians who believe that a minor has created an account or provided Personal Data to Uniscope may contact support@uniscope.in.

Personal Data may be processed or stored by Uniscope or authorised service providers in jurisdictions outside the User’s location where permitted by Applicable Law. Where cross-border transfer or access is subject to legal restrictions, Uniscope will apply the requirements applicable to such transfers.

Uniscope may respond to lawful notices, court orders, government directions, competent-authority requests, and valid rights complaints. Where legally required, information may be preserved or disclosed to competent authorities. Nothing prevents Users from exercising rights available under law.

Uniscope may update this Privacy Policy to reflect changes to the Platform, business practices, security measures, legal requirements, or regulatory developments. Material changes will be communicated by reasonable means where required.

The updated Policy will state the revised Last Updated date. Users should review the Policy periodically.

Grievance Officer: Mr. PON BUVANESHWARAN

Email: support@uniscope.in

Phone: +91 70104 41518

Address: No. 8, Selva Nagar, Eetti Theru, Mettuppatti, Pudukkottai, Tamil Nadu, India – 622303

Legal Entity: AMSEL GOLD, operating under the trade name “UNISCOPE”

Website: https://www.uniscope.in/